Q: How do I register for the Congress?
A: In order to register for the Congress, please click here.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. Once you receive an invoice, payment options are listed on the invoice.

Q: Can I receive an invoice under the sponsoring Company/ Institution’s name?
A: Yes. During the registration process, you are required to insert Invoice Details, this information will appear on the invoice you receive by email when completing the registration process. You will receive the invoice and then forward it to your sponsor.

Q: Can I register for the Congress without paying?
A: Yes, but your registration will be confirmed only when full payment is received. Payments not received by close of category rates, will automatically be transferred to the next rate.

Q: Can I register onsite?
A: Yes. Onsite registration is available during the Congress days. Late fees will apply

Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. You will receive a copy of the form that you completed. Your invoice will follow within 2-3 working days, and once payment has been received, you will receive a receipt.


Q: How can I find out information about hotels and their rates for this Congress?
A: We are offering participants specially reduced rates for various hotels around the Congress venue through our Housing Agent, Turners Destination Management. Information, pictures, location, and rates are available on the hotel accommodation page.

Q: How can I book my room, and should I pay in advance?
A: In order to book a room, please click here to book online. Please note that full payment is required upon booking.

Q: Will I receive hotel confirmation?
A: Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed, and the payment is received.

Q: How can I book rooms for a group?
A: For group booking (5 rooms and more) please fill in the Group Bookings form available on the accommodation page or contact Bruce Rumble, [email protected]. Different payment and cancellation conditions apply.

Q:  Can I cancel my hotel booking?
A:  Cancellation deadlines apply for each booking request and depend, among other factors, on the service type, the travel supplier, dates of travel etc. For more information, please contact Bruce Rumble, [email protected]

Q: How do I apply for a visa?

A: Visa regulations depend on your nationality and country of origin. We suggest you contact your local Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.

Q: Where can I get a congress invitation letter so that I can apply for a visa?

A: Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process.  To request a letter, contact Nthabiseng Letsoalo at [email protected]

Q: Is it possible to send an official invitation letter directly to my local Consulate?

A: Unfortunately, we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them.

Q: Where is the Congress taking place?

A: The congress will take place at Cape Town International Convention Centre (CTICC), Convention Square, 1 Lower Long Street, Cape Town, 8001, South Africa. For more information on the venue please visit the conference venue website.

Q: How do I get from the Airport to the Conference Venue?

A: For updated and detailed information on public transportation please visit the official website of Cape Town’s International Airport: Cape Town Airport.

You can also contact Deveena Naiker on [email protected] or download the booking form for transfers.

Q: Can you please send me details of public transport? Do you have a map of the city or area surrounding the venue?

A: For up-to-date tourist information including public transport information and maps, please visit the city’s official website.

Q: Is the Congress accreddited for CPD?

A: Once the Scientific Program has been finalized, an application for CPD credits will be made to the South African Veterinary Council for Continuing Professional Development (CPD).

Q: How can I claim my CPD credits after the Congress?

A: A Certificate of Attendance will be available at the registration area (Information Desk) at the end of the Congress (or on the day of your attendance).

Q:  Where do I find a timetable of the congress proceedings?
A: To find out more about the programme, click here.